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Communicating With Customers: New Risks and Liabilities

About the Webinar

As lenders are increasingly relying upon technology both for marketing and client interaction, a host of new federal and state laws and regulations are creating liabilities for lenders that adopt these products and services without realizing the potential risks and how to mitigate them.  During this special briefing we will address the following areas:

  • Complying with the federal TCPA and new state “mini-TCPA” laws

  • Complying with the CFPB’s new debt collection rule (Regulation F)

  • Understanding and obtaining proper consent

  • Understanding and managing vendor risk

Presenters

Ari Karen, Partner and Head of Litigation, Labor & Employment Practice

Ari represents businesses and financial institutions in litigation matters, government investigations, and advises clients on regulatory compliance matters. He is widely praised for his business-friendly style of representation that combines aggressive advocacy with a sensitivity to practical business considerations. Ari’s approach looks at the impacts of legal strategy in real life scenarios, allowing his clients to remain both compliant and competitive. Read more

Chris mccall, Counsel

Chris advises banks, financial services and financial technology companies, and individuals on a broad range of litigation, enforcement, and regulatory matters, including individual and class action litigation, government enforcement actions, internal investigations, examinations and compliance reviews. Chris has extensive experience with the Fair Debt Collection Practices Act, Regulation F, state and federal unfair, deceptive, and abusive acts or practices (UDAAP) laws, the Dodd-Frank Act, the National Bank Act, the Electronic Funds Transfer Act, and the CARD Act. He has more than a decade of experience litigating complex commercial cases in state and federal courts, with a particular focus on consumer protection and other issues impacting the financial services industry. Read more

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July 14

Adapting to New Economic Challenges Facing Lenders

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November 29

Webinar: Avoiding Legal and Regulatory Risk While Retaining Talent and Streamlining Operations